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Date/Time: Tue, 30 Apr 2024 04:46:40 +0000



Bitmex "Trading is not supported."

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[2018-06-18 19:11:43]
mosheikh - Posts: 5
Hi, I'm trying to connect to Bitmex for trading using the Direct Connection method. However, after logging in successfully, I receive the following error messages:

SC DTC Data with Market Depth | Connected to server. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Starting socket receive thread. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Sending logon request message. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Received logon response. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Successfully connected. | 2018-06-18 19:07:56
SC DTC Data with Market Depth | Trading is not supported. | 2018-06-18 19:07:56

This is while being connected to the Live Trading server with connection set to the Live server, not the testnet.

Help would be much appreciated.
[2018-06-19 00:22:27]
Sierra Chart Engineering - Posts: 104368
You are looking at an irrelevant message in the Message Log and coming to a completely wrong conclusion .

Refer to this page:
Overview of Trading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-19 00:22:47

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