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Date/Time: Tue, 07 May 2024 16:10:50 +0000



Urgent data not showing

View Count: 770

[2018-06-12 14:44:26]
User472677 - Posts: 316
This is urgent, please help.


At 10 am et, data from ameritrade stopped updating sc charts. ameritrade says it is sc problem.
I concur as I can get amritrade data in another program.
[2018-06-12 15:45:54]
Trader&Hunter - Posts: 129
lmao TDA is wrong. their whole program stopped working. Sierra was still working. TOS platform was frozen for 15minutes at least
[2018-06-12 17:20:06]
Sierra Chart Engineering - Posts: 104368
It does not really make sense that issue like this would be on the Sierra Chart side as the data is coming from Ameritrade. Is Sierra Chart connected to the data feed? To determine this, refer to:
https://www.sierrachart.com/index.php?page=doc/FileMenu.html#Connect
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-12 18:30:26

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