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Date/Time: Fri, 29 Mar 2024 10:38:19 +0000



Help with Sierrachart (Bitmex)

View Count: 641

[2018-05-31 16:29:18]
User452429 - Posts: 20
Hello. Sierra are not working correctly now. Do you can check my accont? I'm using Sierra for Bitmex. I have 64 bit and 32 bit versions. And anyone don't work correctly. Thanks in advance
[2018-05-31 16:32:13]
Sierra Chart Engineering - Posts: 104368
Describe what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-01 09:33:41]
User452429 - Posts: 20
Hello. Thanks for answer. This was a problem with Bitmex, but at first time admin from Bitmex said, that all are working. Problem already solved. Sorry for disturb. Have a nice day!
[2018-12-22 21:09:18]
User452429 - Posts: 20
Hello. Can you help me? I try to login in SierraChart prog, but receive a message: Timeout error. There was no response. What can I do in this situation? Thanks in advance.
[2018-12-23 17:24:31]
Sierra Chart Engineering - Posts: 104368
We apologize for this. It might relate to this:
NOTICE: Sierra Chart Website Was Down (Outage)

Can you let us know if you still have a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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