Support Board
Date/Time: Sun, 02 Nov 2025 07:16:00 +0000
Help with Sierrachart (Bitmex)
View Count: 802
| [2018-05-31 16:29:18] |
| User452429 - Posts: 20 |
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Hello. Sierra are not working correctly now. Do you can check my accont? I'm using Sierra for Bitmex. I have 64 bit and 32 bit versions. And anyone don't work correctly. Thanks in advance
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| [2018-05-31 16:32:13] |
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Describe what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-06-01 09:33:41] |
| User452429 - Posts: 20 |
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Hello. Thanks for answer. This was a problem with Bitmex, but at first time admin from Bitmex said, that all are working. Problem already solved. Sorry for disturb. Have a nice day!
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| [2018-12-22 21:09:18] |
| User452429 - Posts: 20 |
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Hello. Can you help me? I try to login in SierraChart prog, but receive a message: Timeout error. There was no response. What can I do in this situation? Thanks in advance.
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| [2018-12-23 17:24:31] |
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We apologize for this. It might relate to this: NOTICE: Sierra Chart Website Was Down (Outage) Can you let us know if you still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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