Support Board
Date/Time: Fri, 07 Nov 2025 15:00:56 +0000
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| [2018-05-30 14:42:01] |
| User813104 - Posts: 4 |
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when I pull up a chart it gives my a message that says down load failed can you help me with this?
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| [2018-05-30 18:44:37] |
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Update Sierra Chart to the current version following these instructions here: Software Download: Fast Update After the update, follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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