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Direct MessagesDate/Time: Sun, 05 May 2024 00:34:16 +0000
ESM18
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| [2018-05-23 13:17:32] |
| User992453 - Posts: 4 |
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ESM18 charts now are labeled at the top ESM18 30-year Treasury Bond - CBOE indices. ESM18 should be the emini s and p June contract. I am able to change the chart to the prior expired contract in the emini and the Sept contract in the emini but no longer the current June contract. I am using SC Data - All Services Thank you for your help |
| [2018-05-23 17:55:24] |
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We do not observe this. Not sure why this is happening. Perhaps some kind of symbol settings conflict. The first thing we want you to do is to update the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps After that close and reopen the Chartbook. If that does not resolve the issue, then perform a Full Reset of the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-24 10:06:11] |
| User992453 - Posts: 4 |
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A full reset of symbol settings worked. Thank you |
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