Support Board

Date/Time: Sat, 18 May 2024 15:56:56 +0000

Post From: ESM18

[2018-05-23 17:55:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not observe this. Not sure why this is happening. Perhaps some kind of symbol settings conflict. The first thing we want you to do is to update the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps After that close and reopen the Chartbook. If that does not resolve the issue, then perform a Full Reset of the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing