Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sun, 05 May 2024 07:55:09 +0000
Add credit in other currencies
View Count: 632
| [2018-05-22 20:40:42] |
| Nereus - Posts: 9 |
|
Dear Sierra, today I created an account and I wanted to activate the real data streaming for CME (My intention was to pay the 5$ for activation of your real time datafeed and ask for the CME free of charge trial period). Unfortunately my credit card account is in Euro. When I made the payment, I chose 5$, but expressed the intention to pay in Euro, and authomatically the 5$ were converted in 4,24 Euro, which I paid. The fact is, after the payment I found out that the balance in my account is 4.99$. Could you kindly tell me what to do now? Many thanks! |
| [2018-05-23 18:54:32] |
| |
|
We will fix this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: