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Date/Time: Mon, 06 May 2024 19:48:33 +0000



Problem Re-installing Intuitive SigmaTM Charts

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[2018-05-13 00:54:22]
User300112 - Posts: 6
The first time I installed the Intuitive SigmaTM Charts, I followed the video instruction and all went well. However, the section to add "Regression Analysis Study", I could not locate the file "RegressionAnalysis.StdyCollct" within the Studies folder as there was no such folder that I could find as shown in the video.

I then proceeded to delete the entire Intuitive SigmaTM Charts folder and re-installed again thinking I must have failed a step the first time round. The second installation has failed with a message box saying "Maximum number of retries encountered" and "Press Install to retry". I tried again and the same message appeared.

I have attached a screenshot of this message and the installer log.

Please advice what steps to take. Thank you.
Private File
Private File
[2018-05-13 01:13:55]
Sierra Chart Engineering - Posts: 104368
I then proceeded to delete the entire Intuitive SigmaTM Charts folder and re-installed again thinking I must have failed a step the first time round. The second installation has failed with a message box saying "Maximum number of retries encountered" and "Press Install to retry". I tried again and the same message appeared.
This problem is now resolved. Try again:
Software Download: Fast Update

In regards to this you need to contact Intuitive SigmaTM Charts:
The first time I installed the Intuitive SigmaTM Charts, I followed the video instruction and all went well. However, the section to add "Regression Analysis Study", I could not locate the file "RegressionAnalysis.StdyCollct" within the Studies folder as there was no such folder that I could find as shown in the video.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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