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Direct MessagesDate/Time: Sat, 27 Apr 2024 00:35:29 +0000
Data Feed Issue
View Count: 627
| [2018-05-09 07:49:41] |
| Ben Tang - Posts: 1 |
|
Hello SierraChart Support, how are you? I have tried and failed to have my data connection established. I have the following log: Checking for new symbol settings for service code scdataallservices | 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-05-08 23:26:24 Received 5 login tokens. | 2018-05-08 23:26:25 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-05-08 23:26:26 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-05-08 23:26:26 Symbol settings are up-to-date for scdataallservices | 2018-05-08 23:26:29 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-05-08 23:26:30 SC Data - All Services | Connected to data server. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-05-08 23:26:33 Best regards, Ben Tang. |
| [2018-05-09 08:07:17] |
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The connection to this service is successful: SC Data - All Services | Connected to data server. | What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above, completely before you ask further questions about real-time futures data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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