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Post From: Data Feed Issue

[2018-05-09 07:49:41] Link To Thread - Link To Post [Go To First Post]
Ben Tang - Posts: 1
Hello SierraChart Support, how are you? I have tried and failed to have my data connection established. I have the following log: Checking for new symbol settings for service code scdataallservices \| 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2018-05-08 23:26:24 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2018-05-08 23:26:24 Received 5 login tokens. \| 2018-05-08 23:26:25 HTTPS connection to www.sierrachart.com:443 (5) \| Creating socket. Using TLS 1.2. \| 2018-05-08 23:26:26 HTTPS connection to www.sierrachart.com:443 (5) \| Connecting to IP: 204.15.192.108. \| 2018-05-08 23:26:26 Symbol settings are up-to-date for scdataallservices \| 2018-05-08 23:26:29 HTTPS connection to www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) \| Received socket Close event. \| 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) \| Initiating close of socket by core. \| 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-05-08 23:26:30 HTTPS connection to www.sierrachart.com:443 (2) \| Closed. \| 2018-05-08 23:26:30 SC Data - All Services \| Connected to data server. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) \| Socket gracefully closed by remote side. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) \| Received socket Close event. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) \| Initiating close of socket by core. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (5) \| Closed. \| 2018-05-08 23:26:32 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event. \| 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) \| Initiating close of socket by core. \| 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-05-08 23:26:33 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2018-05-08 23:26:33 Best regards, Ben Tang.