Login Page - Create Account

Support Board


Date/Time: Sat, 11 May 2024 03:08:37 +0000



Intrday data $DOWI

View Count: 839

[2018-05-09 00:30:28]
User833132 - Posts: 4
I am able to get daily charts for the cashDOW industrial using CQG with AMP but no intraday charts would there be any reason for this? Symbol is $DOWI
[2018-05-09 01:25:06]
Sierra Chart Engineering - Posts: 104368
Yes. This is an additional service. Refer to:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-09 01:25:13
[2018-05-09 03:09:47]
User833132 - Posts: 4
Thank you, I am with AMP and I signed up for Dow indices at $6 per month, but I am not able to load intraday charts on the Dow Index (I'm using $DOWI). I have mentioned this to AMP and they requested me to open a support request on the Sierra platform. What do I need to do in this case please?
[2018-05-09 05:56:16]
Sierra Chart Engineering - Posts: 104368
We have always seen a problem with receiving the cash index data from the CQG Web API and is not something we can help with unless you know what particular symbol to use. But it is not $DOWI.

We make the Sierra Chart Exchange Data Feed available for 20 USD for cash indices plus exchange fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-09 06:28:17]
User833132 - Posts: 4
What symbol would you suggest I use (for the Dow Industrials Cash Index)? Or if that does not work, you have the Dow Jones Indices data for %5.25 per month, is that only EOD or intraday as well please?
[2018-05-09 19:12:41]
Sierra Chart Engineering - Posts: 104368
We will ask CQG what the proper symbol is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-09 20:02:47]
Sierra Chart Engineering - Posts: 104368
According to CQG the symbol to use is going to be X.US.DJI

Let us know if that works.

It is not listed, just simply manually type it into the Selected Symbol box in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-09 20:03:22

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account