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Date/Time: Sun, 28 Apr 2024 00:58:40 +0000



Enquiry on purchasing exchange data feed and exchange fees

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[2018-05-08 17:21:25]
RoyM - Posts: 11
I wish to purchase the service for exchange data feed and exchange fees, however, it pops up the following:

Failed to extend feature expiration date. Failed to create/reactive Account 139244_1 on the Barchart system.
Failed to activate the Market Data Feed.

How can I solve this situation and successfully purchase the data feed?

Thanks so much!
[2018-05-08 17:59:31]
Sierra Chart - Max - Posts: 5597
You need set the Postal/Zip code to an entry that is not "0":
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

After that is done. You should be able to activate the data feed.
Sierra Chart Support
Date Time Of Last Edit: 2018-05-08 18:00:01

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