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Date/Time: Mon, 06 May 2024 03:41:30 +0000



Problems with Cumulative Delta Gapping

View Count: 719

[2018-05-02 23:32:45]
User240019 - Posts: 112
Hi,

I'm having a problem with my Cum. Delt. charts gapping.
Examples; with Gold and CL



Price does not show a similar change. Perhaps related, I was getting "order rejected" alerts over the last few days, even though there was no margin problems. I re-installed Sierra Chart to a brand new directory (for the order rejection anomalies) and now the CD gaps look like a complicated problem. Here's the log from today - though I just restarted everything at 13:31...

(Message log removed)
Date Time Of Last Edit: 2018-05-03 02:04:23
image2018-05-02_1340.png / V - Attached On 2018-05-02 18:45:28 UTC - Size: 94.18 KB - 260 views
image2018-05-02_1340 (1).png / V - Attached On 2018-05-02 18:45:33 UTC - Size: 33.47 KB - 249 views
[2018-05-03 02:14:53]
Sierra Chart Engineering - Posts: 104368
There is something definitely wrong with the underlying data.

This is what you should see:
http://www.sierrachart.com/image.php?Image=1525313426241.png


Make sure Sierra Chart is set for a tick by tick data configuration.

Follow the instructions here to do this:
Tick by Tick Data Configuration
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-03 02:23:54]
User240019 - Posts: 112
OK, it was set to 1 second, for some reason. Now I've set it to 1 tick.

I tried to delete and re-download the CD data and it still shows gaps. does that mean it's not fixed?
[2018-05-03 06:20:11]
Sierra Chart Engineering - Posts: 104368
What is the exact name of the study you are using?


Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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