Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 01:23:28 +0000



Only 1 sheet showing in Chartbook

View Count: 864

[2018-04-30 12:48:25]
User852663 - Posts: 21
I have a chartbook put together by someone else from a while ago and never had issues opening before but now when I open it there is only 1 chart showing even though I know there are numerous charts within the chartbook. I think there was a fix for this mentioned in a sticky but I can't find anything now. I am running version 1733
[2018-04-30 18:52:58]
Sierra Chart Engineering - Posts: 104368
Here is the reference you are thinking of. See if this relates to the problem you are having:
Version 1731 Only Opens One Chart from Chartbook
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-13 00:58:36]
User852663 - Posts: 21
I noticed that this problem only occurs when I run SC in 64 bit and is reproducible every time. Any idea what could be done to fix this?
[2018-05-13 01:02:17]
Sierra Chart Engineering - Posts: 104368
Update to version 1745:
Software Download: Fast Update

Let us know if you still see the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-14 13:58:57]
User852663 - Posts: 21
That fixed it. Charts work fine in 1745 64 bit now. Thanks very much for the quick response, especially over the weekend.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account