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Direct MessagesDate/Time: Thu, 25 Apr 2024 22:22:57 +0000
Version 1731 Only Opens One Chart from Chartbook
View Count: 1710
| [2018-04-17 02:47:24] |
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Some revisions of 1731 would read only one chart from the Chartbook due to a change of size the trade window data structure. This issue has been resolved in 1732. Update with Help >> Download Prerelease. After updating to 1732 or higher, if you saved a particular Chartbook in 1731 and it contains only one chart or you want to go back to the prior state of the Chartbook, then follow the instructions here to use a backup Chartbook: Chartbooks (Workspaces): Accessing a Backup Chartbook File When updating to version 1732 or higher, and if you were to go back to a version earlier than 1731, then the trade window settings will be lost for each chart. However in this case, you can always use a backup Chartbook saved in an earlier version to solve this limitation. Finally, Chartbooks do have the underlying capability to prevent this issue from occurring to begin with. But it was not being used in this particular case. It is now, which will prevent this kind of issue from happening again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-17 09:14:16
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