Support Board
Date/Time: Mon, 29 Apr 2024 06:06:14 +0000
Menú customizations lost.
View Count: 779
[2018-04-25 18:39:56] |
fjgaspar - Posts: 62 |
Hi, I have updated Sierra to last version and I have lost all my language customizations. I mean, not all, but at least a 60% so I have to translate everything again. Is there any way to reuse the translations I had? Thanks |
[2018-04-25 18:47:04] |
Sierra Chart Engineering - Posts: 104368 |
Update to prerelease 1736 and see if the problem is resolved. Here are the instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-04-25 18:56:14] |
fjgaspar - Posts: 62 |
No, the problem is not solved with 1736. I have less holes, but I have still many. Too much work to the trash. :-( |
[2018-04-25 19:02:29] |
Sierra Chart Engineering - Posts: 104368 |
The first thing to do is do not make any changes in Global Settings >> Customize Menu Items so there is no possible disruption to the customizations you have already done. And make a backup of the MenuCustomizations.XML file in the Sierra Chart folder. That file will not have changed when updating. Also for the record, we do not know why there is a problem. That is not clear at this point in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-25 19:02:52
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[2018-04-25 19:09:37] |
fjgaspar - Posts: 62 |
I had a MenuCustomizations.XML file in Sierra Chart Folder. Yes, I have made changes in Customize Menu Items. But when I have seen your message, I have closed Sierra, deleted MenuCustomizations.XML, copy MenuCustomizations.xml from a backup, started Sierra, Uodate to prerelease. Still, many translations have been replaced by blanks
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[2018-04-26 02:51:59] |
Sierra Chart Engineering - Posts: 104368 |
Could you provide us your MenuCustomizations.xml file from your backup so we can see why you would be having a problem with it on the latest version. Attach it following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-04-26 08:22:53] |
fjgaspar - Posts: 62 |
Of course, here you are my XML customized file.
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MenuCustomizations.xml - Attached On 2018-04-26 08:22:20 UTC - Size: 53.95 KB - 307 views Attachment Deleted. |
[2018-04-26 10:51:06] |
fjgaspar - Posts: 62 |
Well, I think I have found a clue about what's happen with the file. Maybe is not the cause, but there is something strange. I had one xml file with the translations. Call it 1.xml. Have a copy in other place. I open Sierra and there are many blank holes. I make some modifications. Now, I have file 1.xml overwritten. Well, the codification of both files is different. When I opened the very first 1.xml with notepad, I see Menú Gestión in a line. If I open the new XML file with notepad, in this same place I see Menú de Gestión The codification of text file is different. Maybe this has something to do with it. |
[2018-04-27 01:49:21] |
Sierra Chart Engineering - Posts: 104368 |
The problem is now resolved in the latest revision of version 1738.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-04-27 01:49:31
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