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Date/Time: Mon, 29 Apr 2024 06:58:08 +0000



CANNOT CHART TRADE FROM SECOND ISNTANCE

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[2018-04-24 10:08:47]
michelh - Posts: 159
Hi Sierra,
I have recently began to use a 2nd instance of sierra chart.
I chart trade and use bracket orders from the chart.

today, I put in an order from the chart in the second instance.
It was rejected; the log reads:

DTC client #1. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 958.123 | 2018-04-24 05:57:07 *
DTC client #1. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 959.224 | 2018-04-24 05:57:07 *
DTC client #1. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 960.325 | 2018-04-24 05:57:07 *
Interactive Brokers | Received position. Trade Account: U7064208. Symbol: CC-201807-NYBOT | 2018-04-24 06:01:20
Interactive Brokers | Received position. Trade Account: U7064208. Symbol: CC-201807-NYBOT | 2018-04-24 06:04:20

Sim Trade is OFF. But this a real nuisance.
So I went into IB and did the bracket order manually.
I could not have done this in a fast market.

Then, the orders appeared on the chart.
I tried to modify the profit taker by moving in on the chart and it wouldnt let me do it - I had chart trade mode on. So I had back into IB and modify.

I am visual so I need to be able to enter from the second instance right off the screen

with thanks
[2018-04-24 12:31:23]
Sierra Chart Engineering - Posts: 104368
Relevant message:

Interactive Brokers order update (Order reject). Info: Non-simulated Trade Account (Uxxxx) cannot be used with Trade Simulation Mode. Internal Order ID: 958. Service Order ID: (none). Symbol: CC-201807-NYBOT | 2018-04-24 05:57:07 *

Refer to:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-24 12:32:13

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