Support Board
Date/Time: Sat, 10 May 2025 17:05:15 +0000
SC Pricing for using SC to trade via live LMAX account
View Count: 857
| [2018-04-23 14:56:08] |
| bootsy - Posts: 63 |
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Hi there, Apologies, I have read through all the service package levels and the LMAX trade service page and I'm still unclear on which Service package applies. I will be trading cfds off Sierra charts, entering positions using your chart trading functionality. I assume that this means I am utilising LMAX data on SC charts. I believe that this means I only need to buy Service Pack 3? You state: " [Service Pack] includes the Included Data Services listed below and support for External Services." LMAX is included on the external services supported so I am assuming no extra data feed/functionality is required beyond Service pack 3. I did something similar with yourselves a few years ago but also had futures data etc from yourselves so this was a different set up. Apologies for the confusion. Regards, bootsyjam |
| [2018-04-23 18:31:19] |
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I believe that this means I only need to buy Service Pack 3? Yes this is correct. You just need the Standard (3) Service Package.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-25 12:00:08] |
| bootsy - Posts: 63 |
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Thanks for the swift reply. Looking thru documentation and would like to buy a 6 month package but am unclear whether this is pro rata'd or not. Cannot see guidance on this-I know exchanges don't pro rata (course they don't-have seen your posts on Exchanges!) and cannot see your policy on Service packs. If I buy now (25th April) do I get charged for whole month just for the next few days? Regards bootsy |
| [2018-04-25 17:52:28] |
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If you pay for 6 months, then 6 months (6×31 days) of usage time will be added to your account as of the date of the payment. There is no prorating.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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