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Date/Time: Thu, 18 Apr 2024 23:36:27 +0000



[Programming Help] - Inquiry about missing data for ES symbol

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[2018-04-18 20:58:36]
User536105 - Posts: 36
I found that I lost the data from 2014-6-11 to 2015-3-10 and 2015-6-10 to 2016-9-6. May I know how can I fix the problem? Thank you.
[2018-04-19 00:05:26]
Sierra Chart Engineering - Posts: 104368
Are you using the Continuous Contract option on the chart do you know?

If so, here are the instructions to re-download the data:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-04-19 04:47:35]
User536105 - Posts: 36
I have tried the above methods but still failed... How do I know if I downloaded the max daily bar data if that's the issue which caused me missing data?
[2018-04-19 05:16:09]
Sierra Chart Engineering - Posts: 104368
We are quite certain on your account you are not encountering any restrictions.

Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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