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Date/Time: Fri, 29 Mar 2024 07:41:00 +0000



Billing

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[2018-04-18 17:22:25]
User747654 - Posts: 39
I recently added a credit to my account using the PayPal option. I live in the US. When I received my credit card bill I was charged an international fee. When I called my credit card company about this fee they said that the charge was out of Singapore. I thought Sierra Chart was out of the US? Just curious why I was charged an international fee for adding credit to my account. If you could help that would be appreciated.

Thank you
[2018-04-18 19:12:50]
Sierra Chart Engineering - Posts: 104368
No we are not in the United States but we do have a US mailing address, among others. We do use a PayPal account associated with Singapore.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-18 19:15:35

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