Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 09:05:18 +0000



PC latency vs CQG latency

View Count: 1281

[2018-04-17 05:57:47]
Revan - Posts: 9
Hello I'm based in Australia and trading US markets Globex/Nymex etc, in the chart settings > latency I'm wondering if this latency is referring to computer latency in processing the data, or latency via distance of data being sent?

Also are you aware of anyone based internationally who has had issues with live data streaming, thanks.
[2018-04-17 06:49:31]
Sierra Chart Engineering - Posts: 104368
We do not know what Chart Setting you are referring to.


Also are you aware of anyone based internationally who has had issues with live data streaming, thanks.
If you are referring to not receiving real-time futures data, then that does make sense. For complete information, refer to:
Is Historical and Real-time Futures Data Included?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-17 06:49:44
[2018-04-17 07:33:21]
Revan - Posts: 9
No charts, I don't use charts, just the trading DOM. the latency setting, where you enter the milliseconds, under chart settings.
Date Time Of Last Edit: 2018-04-17 07:34:18
[2018-04-17 09:29:34]
Sierra Chart Engineering - Posts: 104368
That is fully documented here:

General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account