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Date/Time: Thu, 25 Apr 2024 22:17:29 +0000



some symbols have stopped updating

View Count: 608

[2018-04-16 11:30:44]
User498327 - Posts: 1
Some symbols have stopped updating real-time via the CQG WebAPI / Sierra:

F.US.GCE Gold futures
F.US.DD Dax futures
F.US.TYA US 10y Notes futures

I was received all okay and as of this morning, GC, TYA & DD have stopped for some reason..
[2018-04-16 12:04:16]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.4:
http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#NotReceivingRealTimeDataFromDataFeed

And to:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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