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Direct MessagesDate/Time: Tue, 30 Apr 2024 06:55:56 +0000
Bitmex Orders Dissapearing
View Count: 908
| [2018-04-15 15:51:25] |
| square - Posts: 2 |
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Have an issue where bitmex limit orders that are confirmed active on the book are disappearing overnight for no reason. This happens only if the order is submitted via Sierra and occurs even when Sierra is closed. Is there a time limit on the order that's being submitted I can remove?
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| [2018-04-16 04:21:13] |
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There is no time limit. See if selecting Trade >> Refresh Trade Data from Service brings the orders back. Otherwise, BitMEX is not providing them for unknown reasons.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-16 04:53:31] |
| square - Posts: 2 |
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It was submitting TIF 1 day orders even though selected GTC. Re-installed from scratch and resolved.
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| [2018-04-16 05:36:52] |
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Reinstalling makes no sense. That is not going to change anything in regards to the Time in Force. That is definitive.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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