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Date/Time: Mon, 29 Apr 2024 11:36:10 +0000



[User Discussion] - Cant update Sierra

View Count: 853

[2018-04-11 10:25:47]
grantx - Posts: 244
Help -- download current version
Help -- download pre release

Neither one is working. I try to initiate the update and Sierra shuts down as normal but then nothing happens. I can restart it and go back in but when I try to update again the log tells me:

Failed to open the file: C:\SierraChart\SierraChartFileDownloader.exe. Error: Windows error code 32: The process cannot access the file because it is being used by another process.

I've restarted the computer but that doesnt help.
[2018-04-11 11:01:30]
Xfanman1 - Posts: 320
Try this -->

Unable to Update Sierra Chart

--
Scott
[2018-04-11 17:59:03]
Sierra Chart Engineering - Posts: 104368
Refer to this post about this issue:
Unable to Update Sierra Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Sierra Chart Teton Futures Order Routing

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