Support Board
Date/Time: Fri, 09 May 2025 16:08:30 +0000
chartbooks not loading
View Count: 1117
| [2018-04-03 15:24:13] |
| markuz - Posts: 90 |
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hello, I'm trying to load several chartbooks that were sent to me and receiving the error on attached picture. I have also uploaded one of the charts causing this error. the person who send me these chartbook files said they were working correctly over the weekend. |
 chartbook_error_example.png / V - Attached On 2018-04-03 15:16:50 UTC - Size: 7.09 KB - 243 views Attachment Deleted.  DOW.Cht - Attached On 2018-04-03 15:23:49 UTC - Size: 48.84 KB - 436 views |
| [2018-04-03 19:10:49] |
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That Chartbook file definitely is not valid. We recommend they use the file sharing feature here to send you the file: File Sharing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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