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Date/Time: Mon, 29 Apr 2024 12:38:14 +0000

How to Post a Message for Support

Cannot log to CQG

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[2018-04-10 00:40:25] #25 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize. We were thinking that you would contact us if there still is a connection problem and we will look at it Sunday evening. We can call now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-04-10 04:57:46] #26 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For the record at this time you are able to connect to CQG FIX Trading. If you have a further problem, let us know. You wanted to know how to create a spread using a Sierra Chart study. This can be done with the Difference (Bar) study: Difference (Bar or Single Line) You can also use the exchange traded spreads available through CQG: CQG Trading Platform Service: CQG Exchange Traded Strategies/Spreads Symbol Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-04-11 13:20:25] #27 [Go To First Post]
User973005 - Posts: 8
This connection is completely unstable. Now returning back to connect then immediate disconnect pattern in a loop! Kindly inform whether this is a problem with CQG ? Software version: 1730 32-bit \| 2018-04-11 14:15:59 Enabled for: Advanced Features. \| 2018-04-11 14:15:59 Enabled for: Sierra Chart Historical Data Service. \| 2018-04-11 14:15:59 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-04-11 14:15:59 Current selected Data/Trading service: CQG WebAPI \| 2018-04-11 14:15:59 Chart Update Interval: 500 \| 2018-04-11 14:15:59 Data/Trade Service Settings automatically set. \| 2018-04-11 14:15:59 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) \| 2018-04-11 14:15:59 2018-04-11 09:15:59 Local computer time \| 2018-04-11 14:15:59 2018-04-11 13:15:59 Local computer time in UTC \| 2018-04-11 14:15:59 2018-04-11 14:15:59 Local computer time in SC Time Zone \| 2018-04-11 14:15:59 2018-04-11 13:12:00 Server time in UTC \| 2018-04-11 14:15:59 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2018-04-11 14:15:59 Program path: C:\SierraChart\ \| 2018-04-11 14:15:59 Data Files path: C:\SierraChart\Data\ \| 2018-04-11 14:15:59 OS Version Number: 6.1 \| 2018-04-11 14:15:59 Locale Setting: C \| 2018-04-11 14:15:59 CQG WebAPI \| Connecting to server api.cqg.com \| 2018-04-11 14:16:01 CQG WebSocket \| Connecting to WebSocket server. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| Creating socket. Using TLS 1.2. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| Connecting to IP: 208.48.16.35. \| 2018-04-11 14:16:01 CQG WebSocket \| Opening WebSocket. \| 2018-04-11 14:16:01 CQG WebSocket \| Sending WebSocket handshake. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 307 \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 126 \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 183 \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. Connection: upgrade \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. Sec-WebSocket-Accept: fx1f7L51Bwm6jBqKIlBYXWyVqro= \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-04-11 14:16:01 CQG WebSocket \| Header line. \| 2018-04-11 14:16:01 CQG WebSocket \| Web socket state is now open. \| 2018-04-11 14:16:01 CQG WebAPI \| WebSocket connected. \| 2018-04-11 14:16:01 CQG WebAPI \| Sending market data logon message. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 98 \| 2018-04-11 14:16:01 CQG WebAPI \| Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 \| 2018-04-11 14:16:01 CQG WebAPI \| Logon successful. Session Token = ZqeX8S3icRmoAq7b+rj/1V5kJvgXiyCk9LBMU9cCLKcp2ygRKc8wzQ+LmkO6tWFi3jN/4Ul3exn \| 2018-04-11 14:16:01 CQG WebAPI \| Connected to data and trading server. \| 2018-04-11 14:16:01 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:01 CQG WebAPI \| Brokerage name: AMP. Account Name: 112817 \| 2018-04-11 14:16:01 CQG WebAPI \| Sending collateral subscribe request. \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:01 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 45 \| 2018-04-11 14:16:01 CQG WebAPI \| Received LoggedOff message. Reason: Your session was closed due to a concurrent session. \| 2018-04-11 14:16:05 Connection to the external service has been lost. \| 2018-04-11 14:16:05 CQG WebAPI \| Sending Web API Logoff message. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 38 \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Adding bytes from final send buffer from buffered socket: 8 \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Initiating close of socket by core. \| 2018-04-11 14:16:05 CQG WebSocket \| WebSocket closed. \| 2018-04-11 14:16:05 CQG WebAPI \| WebSocket closed. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Sending bytes from final send buffer: 8 \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| WSASend called. Bytes sent = 37 \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Write in progress. Shutdown being delayed. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Write has completed. Shutdown being performed. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Shutdown started. Waiting for graceful close. \| 2018-04-11 14:16:05 CQG WebAPI \| Disconnected. \| 2018-04-11 14:16:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Socket gracefully closed by remote side. \| 2018-04-11 14:16:05 CQG WebSocket socket (143) \| Closed. \| 2018-04-11 14:16:05 CQG WebAPI \| Connecting to server api.cqg.com \| 2018-04-11 14:16:08 CQG WebSocket \| Connecting to WebSocket server. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| Creating socket. Using TLS 1.2. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| Connecting to IP: 208.48.16.35. \| 2018-04-11 14:16:08 CQG WebSocket \| Opening WebSocket. \| 2018-04-11 14:16:08 CQG WebSocket \| Sending WebSocket handshake. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 307 \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 126 \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 183 \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. Connection: upgrade \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. Sec-WebSocket-Accept: G5opIQJn+6p+okGHkoOr/6ZZRBA= \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-04-11 14:16:08 CQG WebSocket \| Header line. \| 2018-04-11 14:16:08 CQG WebSocket \| Web socket state is now open. \| 2018-04-11 14:16:08 CQG WebAPI \| WebSocket connected. \| 2018-04-11 14:16:08 CQG WebAPI \| Sending market data logon message. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 98 \| 2018-04-11 14:16:08 CQG WebAPI \| Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 \| 2018-04-11 14:16:08 CQG WebAPI \| Logon successful. Session Token = fixi9xJYOUp2oyynxLwM0noecdoTW2F9FltwQYECZlM0jJwBJmagToos1QkWTc6HrnOoGH4SnY3 \| 2018-04-11 14:16:08 CQG WebAPI \| Connected to data and trading server. \| 2018-04-11 14:16:08 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:08 CQG WebAPI \| Brokerage name: AMP. Account Name: 112817 \| 2018-04-11 14:16:08 CQG WebAPI \| Sending collateral subscribe request. \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:08 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 45 \| 2018-04-11 14:16:08 CQG WebAPI \| Received LoggedOff message. Reason: Your session was closed due to a concurrent session. \| 2018-04-11 14:16:11 Connection to the external service has been lost. \| 2018-04-11 14:16:11 CQG WebAPI \| Sending Web API Logoff message. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 38 \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Adding bytes from final send buffer from buffered socket: 8 \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Initiating close of socket by core. \| 2018-04-11 14:16:11 CQG WebSocket \| WebSocket closed. \| 2018-04-11 14:16:11 CQG WebAPI \| WebSocket closed. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Sending bytes from final send buffer: 8 \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| WSASend called. Bytes sent = 37 \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Write in progress. Shutdown being delayed. \| 2018-04-11 14:16:11 CQG WebAPI \| Disconnected. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Write has completed. Shutdown being performed. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Shutdown started. Waiting for graceful close. \| 2018-04-11 14:16:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Received socket Close event. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Still waiting for graceful close or receive error. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Socket gracefully closed by remote side. \| 2018-04-11 14:16:11 CQG WebSocket socket (144) \| Closed. \| 2018-04-11 14:16:11 CQG WebAPI \| Connecting to server api.cqg.com \| 2018-04-11 14:16:14 CQG WebSocket \| Connecting to WebSocket server. \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| Creating socket. Using TLS 1.2. \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| Connecting to IP: 208.48.16.35. \| 2018-04-11 14:16:14 CQG WebSocket \| Opening WebSocket. \| 2018-04-11 14:16:14 CQG WebSocket \| Sending WebSocket handshake. \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 307 \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 126 \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 183 \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. Connection: upgrade \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. Sec-WebSocket-Accept: MrjkpKJ5NGZl0ubEUfv/6v76Fwc= \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-04-11 14:16:14 CQG WebSocket \| Header line. \| 2018-04-11 14:16:14 CQG WebSocket \| Web socket state is now open. \| 2018-04-11 14:16:14 CQG WebAPI \| WebSocket connected. \| 2018-04-11 14:16:14 CQG WebAPI \| Sending market data logon message. \| 2018-04-11 14:16:14 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 98 \| 2018-04-11 14:16:14 CQG WebAPI \| Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 \| 2018-04-11 14:16:15 CQG WebAPI \| Logon successful. Session Token = 7H0MP5fUcxJfOv5TucoNeJQj4BUTd23ldMbvan9p1EEJ02bY/bJEOxUh6ZgBjl+PesEcflZs542 \| 2018-04-11 14:16:15 CQG WebAPI \| Connected to data and trading server. \| 2018-04-11 14:16:15 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-04-11 14:16:15 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:15 CQG WebAPI \| Brokerage name: AMP. Account Name: 112817 \| 2018-04-11 14:16:15 CQG WebAPI \| Sending collateral subscribe request. \| 2018-04-11 14:16:15 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:15 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 45 \| 2018-04-11 14:16:15 CQG WebAPI \| Received LoggedOff message. Reason: Your session was closed due to a concurrent session. \| 2018-04-11 14:16:18 Connection to the external service has been lost. \| 2018-04-11 14:16:18 CQG WebAPI \| Sending Web API Logoff message. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 38 \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Adding bytes from final send buffer from buffered socket: 8 \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Initiating close of socket by core. \| 2018-04-11 14:16:18 CQG WebSocket \| WebSocket closed. \| 2018-04-11 14:16:18 CQG WebAPI \| WebSocket closed. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Sending bytes from final send buffer: 8 \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| WSASend called. Bytes sent = 37 \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Write in progress. Shutdown being delayed. \| 2018-04-11 14:16:18 CQG WebAPI \| Disconnected. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Write has completed. Shutdown being performed. \| 2018-04-11 14:16:18 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Shutdown started. Waiting for graceful close. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Socket gracefully closed by remote side. \| 2018-04-11 14:16:18 CQG WebSocket socket (145) \| Closed. \| 2018-04-11 14:16:18 CQG WebAPI \| Connecting to server api.cqg.com \| 2018-04-11 14:16:21 CQG WebSocket \| Connecting to WebSocket server. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| Creating socket. Using TLS 1.2. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| Connecting to IP: 208.48.16.35. \| 2018-04-11 14:16:21 CQG WebSocket \| Opening WebSocket. \| 2018-04-11 14:16:21 CQG WebSocket \| Sending WebSocket handshake. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 307 \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 126 \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 183 \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. Connection: upgrade \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. Sec-WebSocket-Accept: bNz1bP2kPAY+P23ACVR4nghf1jk= \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-04-11 14:16:21 CQG WebSocket \| Header line. \| 2018-04-11 14:16:21 CQG WebSocket \| Web socket state is now open. \| 2018-04-11 14:16:21 CQG WebAPI \| WebSocket connected. \| 2018-04-11 14:16:21 CQG WebAPI \| Sending market data logon message. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 98 \| 2018-04-11 14:16:21 CQG WebAPI \| Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 \| 2018-04-11 14:16:21 CQG WebAPI \| Logon successful. Session Token = yOpunycdY1db9oZU35ifs94A3o5I2CMGgIeWeK6gyEQMxYQYqtyRWA61dGk0UCjdkW6aRuyric0 \| 2018-04-11 14:16:21 CQG WebAPI \| Connected to data and trading server. \| 2018-04-11 14:16:21 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:21 CQG WebAPI \| Brokerage name: AMP. Account Name: 112817 \| 2018-04-11 14:16:21 CQG WebAPI \| Sending collateral subscribe request. \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:21 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 45 \| 2018-04-11 14:16:21 CQG WebAPI \| Received LoggedOff message. Reason: Your session was closed due to a concurrent session. \| 2018-04-11 14:16:25 Connection to the external service has been lost. \| 2018-04-11 14:16:25 CQG WebAPI \| Sending Web API Logoff message. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Adding bytes from final send buffer from buffered socket: 17 \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Initiating close of socket by core. \| 2018-04-11 14:16:25 CQG WebSocket \| WebSocket closed. \| 2018-04-11 14:16:25 CQG WebAPI \| WebSocket closed. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Sending bytes from final send buffer: 17 \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| WSASend called. Bytes sent = 46 \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Write in progress. Shutdown being delayed. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Write has completed. Shutdown being performed. \| 2018-04-11 14:16:25 CQG WebAPI \| Disconnected. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Shutdown started. Waiting for graceful close. \| 2018-04-11 14:16:25 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Socket gracefully closed by remote side. \| 2018-04-11 14:16:25 CQG WebSocket socket (146) \| Closed. \| 2018-04-11 14:16:25 CQG WebAPI \| Connecting to server api.cqg.com \| 2018-04-11 14:16:28 CQG WebSocket \| Connecting to WebSocket server. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| Creating socket. Using TLS 1.2. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| Connecting to IP: 208.48.16.35. \| 2018-04-11 14:16:28 CQG WebSocket \| Opening WebSocket. \| 2018-04-11 14:16:28 CQG WebSocket \| Sending WebSocket handshake. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 307 \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 126 \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 183 \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. HTTP/1.1 101 Switching Protocols \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. Connection: upgrade \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. Sec-WebSocket-Accept: LA9y/BJGwVB78j3jea6sXGGSFf0= \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. Server: WebSocket++/0.7.0 \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. Upgrade: websocket \| 2018-04-11 14:16:28 CQG WebSocket \| Header line. \| 2018-04-11 14:16:28 CQG WebSocket \| Web socket state is now open. \| 2018-04-11 14:16:28 CQG WebAPI \| WebSocket connected. \| 2018-04-11 14:16:28 CQG WebAPI \| Sending market data logon message. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 98 \| 2018-04-11 14:16:28 CQG WebAPI \| Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 \| 2018-04-11 14:16:28 CQG WebAPI \| Logon successful. Session Token = iAuLAqh6NFmdZYtJT3SLk79DbiOqy7OOflViM3Z5Jj4hKW1edpgJMf5UpAHFhdkgOTO9AKd0C6m \| 2018-04-11 14:16:28 CQG WebAPI \| Connected to data and trading server. \| 2018-04-11 14:16:28 CQG WebAPI \| Sending Trade Accounts request message. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:28 CQG WebAPI \| Brokerage name: AMP. Account Name: 112817 \| 2018-04-11 14:16:28 CQG WebAPI \| Sending collateral subscribe request. \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 43 \| 2018-04-11 14:16:28 CQG WebSocket socket (147) \| WSASend called. Bytes sent = 45 \| 2018-04-11 14:16:28

[2018-04-11 17:55:56] #28 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The reason for the problem is this: CQG WebAPI \| Received LoggedOff message. Reason: Your session was closed due to a concurrent session. \| 2018-04-11 14:16:05 CQG only allows one connection at a time. Disconnect all other copies of Sierra Chart and any other programs from your CQG account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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