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Direct MessagesDate/Time: Sat, 20 Apr 2024 03:07:38 +0000
Disconnected from BitMEX unintendedly
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| [2018-03-30 15:13:24] |
| User203555 - Posts: 2 |
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Dear Support, I have successfully established a connection to BitMEX to trade automaticly from Sierra Charts. After some initial problems it seems to work ok with one exception. The purpose of the automation is that I do not have to monitor the system all the time, so the connection to BitMEX has to be active at all times. But frequently (once a day or thereabout) the connection is broken, so when I discover that, I have to manually make the connection active again. I cannot say when or why the connection is lost/brougth down. Is there a way to automatically bring it up when lost without manaual intervention ? Regards, Staffan/ SunsetT |
| [2018-03-30 21:16:12] |
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Make sure this option is enabled: Data/Trade Service Settings: Reconnect on Failure (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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