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Date/Time: Sat, 04 May 2024 07:49:15 +0000



Brent DOM not working correctly

View Count: 744

[2018-03-21 15:23:38]
i960 - Posts: 360
And no a disconnect/reconnect doesn't fix it.

This is with SC (Barchart) realtime data, not IB.
image2018-03-21 08_19_36-Sierra Chart 1720 41_brent.cht Interact.png / V - Attached On 2018-03-21 15:21:40 UTC - Size: 22.94 KB - 266 views
imageCOIL-201805-IPE [CV] [M] 987 Volume #9 2018-03-21 08_22_5.png / V - Attached On 2018-03-21 15:23:08 UTC - Size: 182.01 KB - 269 views
[2018-03-21 17:49:59]
Sierra Chart Engineering - Posts: 104368
What is the problem? Provide an image of the market depth window itself:

File Menu: Open Market Depth Window (File)

You can do that with Edit >> Screen Images >> Upload Chart with Overlays.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-22 21:01:36]
i960 - Posts: 360
The problem is that clearly obvious 68.98 offer of 4 that's overlapping the rest of the DOM. Next time I see it I can get the market depth window as a capture but I checked it at the time and it showed the same bogus offer at 68.98.
[2018-03-25 09:24:15]
Sierra Chart Engineering - Posts: 104368
This should be resolved going forward from this point in time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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