Support Board
Date/Time: Tue, 01 Jul 2025 06:45:08 +0000
Bitmex attached orders
View Count: 1002
| [2018-03-15 17:05:11] |
| User620704 - Posts: 20 |
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I believe I brought attention to this on the now locked thread. However, I am still seeing the issue where an attached bracket order only sends the limit side of the bracket not the stop. So the order fills, the limit is there but the stop is never sent?
Date Time Of Last Edit: 2018-03-15 17:05:37
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| [2018-03-15 19:21:58] |
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Update to the current version of Sierra Chart following these instructions here: Software Download: Fast Update If there still is a problem, see what you can determine what has happened with that Stop order in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Also make sure the Attached Order configuration actually includes the Stop: Attached Orders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-15 19:23:06
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| [2018-03-15 22:02:34] |
| User620704 - Posts: 20 |
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I get an error in the log for the stop: "New order rejected - BitMex Trading Direct error: Invalid ordType or timeInForce for exeInst" Is it possible to initiate a bracket order with a stop if post only is on? |
| [2018-03-15 22:21:39] |
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Update to the current version of Sierra Chart following these instructions here: Software Download: Fast Update We expect the new version to solve the problem. Is it possible to initiate a bracket order with a stop if post only is on? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-03-15 22:22:19
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| [2018-03-15 23:52:19] |
| User620704 - Posts: 20 |
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I updated to the pre release under the assumption that is the newest version? If so, this error is a result from that.
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| [2018-03-16 00:04:30] |
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You are running version 1712. That is an older version. Update to the current version which is 1717. Simply follow our instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-16 09:59:59] |
| User620704 - Posts: 20 |
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I tried it both ways and followed the instructions each time. It does not update to 1717. It remains on 1712. The installer starts and then nothing happens. No error message log since SC is stopped to initiate the installer. Basically nothing else happens after allowing changes to be made on the computer. I have not seen this issue with previous updates and have never had this problem before on this machine. Should I attempt a fresh install? UPDATE: Downloading the installer appears to work. 1717 is now running. This requires changing the file path for each version running. Thus, fast update is not functioning properly. I will verify that the stop orders are working next. UPDATE2: Can confirm stops are reaching the exchange now. UPDATE3: Stops failed to reach exchange during high volatility. I assume this is in line with BitMex inability to have a proper functioning exchange. I understand there is likely nothing SC can do about this. It is a shame that SC is spending time developing this integration and yet it fails during critical times. Again, I understand this part is not on SC. Date Time Of Last Edit: 2018-03-16 14:20:53
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| [2018-03-16 14:20:05] |
| User620704 - Posts: 20 |
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Am I correct to assume that Stop Limit orders from the DOM are still not possible even with direct Bimex Trading or is this something that can be fixed with the settings?
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| [2018-03-16 18:35:30] |
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The installer starts and then nothing happens. This will be solved in the next release.Am I correct to assume that Stop Limit orders from the DOM are still not possible even with direct Bimex Trading or is this something that can be fixed with the settings? It should be possible. We will have to test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-16 19:31:14] |
| User620704 - Posts: 20 |
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I find that adjusting the button click options in the chart DOM settings allows for this but the custom order types on the DOM itself seem irrelevant to what actually happens.
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| [2018-03-17 23:00:44] |
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We are not sure what you are referring to in post #10. We did test Stop-Limit orders with BitMEX both as a parent order and as an Attached Order and they both worked properly. Just make sure you are on the latest version which is 1719. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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