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Date/Time: Sat, 27 Apr 2024 03:20:33 +0000



SC not connecting with IB

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[2018-03-14 19:32:46]
User36750 - Posts: 14
Hi there,

I am trying to put on forex trades through SC on my IB account. This has always worked but now the orders are not coming through.

With orders of 50K it says the amount is to small and with 100K it cancels the order straight after they appear on the tws with message out of regular trading hours.

I contacted IB and there it works fine. The right permissions are in place and if I place the same orders direct on tws it al works. Can you help me find the problem? Attached the trade service log.

best regards Bram
attachmentTradeservice log.txt - Attached On 2018-03-14 19:31:22 UTC - Size: 4.71 KB - 383 views
[2018-03-15 01:06:37]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 28. | 2018-03-14 19:17:37

Trading server did not acknowledge new order | Symbol: GBP.USD-CASH-IDEALPRO | TradeAccount: F** | InternalOrderID: 139007 | 2018-03-14 19:17:55 *

You really need to contact Interactive Brokers and find out what the problem is. Interactive Brokers will need the log files. Refer to:
Interactive Brokers Trading Service: Procedure for Providing TWS Log Files
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-15 04:25:44

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