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Date/Time: Wed, 08 May 2024 20:05:13 +0000



Post From: SC not connecting with IB

[2018-03-15 01:06:37]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 28. | 2018-03-14 19:17:37

Trading server did not acknowledge new order | Symbol: GBP.USD-CASH-IDEALPRO | TradeAccount: F** | InternalOrderID: 139007 | 2018-03-14 19:17:55 *

You really need to contact Interactive Brokers and find out what the problem is. Interactive Brokers will need the log files. Refer to:
Interactive Brokers Trading Service: Procedure for Providing TWS Log Files
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-15 04:25:44