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Direct MessagesDate/Time: Sun, 19 May 2024 17:10:58 +0000
Anchor Point flips when adjusting a tool
View Count: 594
| [2018-03-12 04:51:46] |
| User866480 - Posts: 2 |
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I just started having an issue today when adjusting Rays. On a Ray on the chart I right click close to the second anchor point and select the "Adjust Drawing". Up until today I would select relatively "close" to the second anchor point and it would adjust the second anchor point. But now if I don't select relatively close to the second anchor point then its automatically changing the original/first anchor point, causing the ray to flip in the reverse direction. Is there a setting I can adjust that on?
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| [2018-03-12 16:11:26] |
| John - SC Support - Posts: 31733 |
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There are no settings available to control how it selects the particular anchor point for adjustment. But this has not been modified at all, so it should continue to work the same. In addition, we have tested the Ray adjustment, and it is working as expected. The one thing that does affect how it selects the Anchor point is the setting Require Drag to Start Drawing Modification on the Tools >> Tool Settings page. If this has recently been turned on, then this would definitely impact how the selection of the Anchor point is done. You can find the documentation for this setting in this section: Chart Drawing Tools: General Tool Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-12 19:20:25] |
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We will look into this. There does appear to be a problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-13 13:35:31] |
| John - SC Support - Posts: 31733 |
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We have determined that the setting Tools >> Tool Settings >> Require Drag to Start Drawing Modification is incorrectly causing the wrong anchor to be selected when clicking on the extended portion of the ray and selecting Adjust Drawing. One short-term fix is to simply uncheck this option. Or, ensure that you are selecting the portion of the ray that is between the two anchor points, and not on the extended portion beyond the second anchor point. We will post here again when this has been fully corrected. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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