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Direct MessagesDate/Time: Thu, 09 May 2024 08:39:16 +0000
Not getting Historical Data
View Count: 638
| [2018-03-09 15:19:26] |
| Rnn - Posts: 49 |
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Hi, I'm not able to receive historical data (ES) from yesterday's opening (17:00 CT) I'm connected and getting live data but when trying to delete and download historical data before 17:00 to retreive the missing data im getting only the current data without the previous using Gain Capital/OEC thanks |
| [2018-03-09 18:27:19] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Download the missing data by following these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-03-09 20:33:19] |
| Rnn - Posts: 49 |
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might be related - issue resolved after updating sierra, thank you
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