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Date/Time: Thu, 09 May 2024 14:58:16 +0000



IB Error Code: 2108

View Count: 815

[2018-03-08 21:36:05]
User445744 - Posts: 2
Hello,

yesterday sierra working perfeclty on 100% but today i dont have quality tick data and i don know why. I have everything bought for correct functioning from sierra on tick data.
And since yesterday i did nothing with sierra or API from Interactivbrokers.
Added screnn monitor...
imageUntitled.png / V - Attached On 2018-03-08 21:34:58 UTC - Size: 120.07 KB - 250 views
[2018-03-09 20:05:30]
Sierra Chart Engineering - Posts: 104368
Since that chart is set to the June contract month, we think the problem is what is explained at the bottom of this page:
Futures Chart Not Updating or Not Updating Frequently

Also that error message from Interactive Brokers TWS is not relevant.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-03-09 20:07:09

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