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Date/Time: Thu, 09 May 2024 16:42:45 +0000



Connected but no data updates

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[2018-03-05 16:32:12]
User431632 - Posts: 1
I am able to connect to the data feed - the status bar is green, inside it is: DF:27 ST:1,1 but the chart is not updating. It downloads historical data and that is all. The QuoteBoard shows Symbol and Time but the Last Daily/Change and Bid all show 0.0
I have been through the instructions located here - Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart but have not found a solution. Please advise. Thank you.
[2018-03-05 16:45:56]
Sierra Chart Engineering - Posts: 104368
Refer to:
Real-Time Data
Is Historical and Real-time Futures Data Included?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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