Support Board
Date/Time: Fri, 31 Oct 2025 12:11:35 +0000
Missing Market Depth
View Count: 892
| [2018-02-23 14:27:24] |
| dennismed - Posts: 62 |
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Missing Market Depth on chart DOM chart trade mode is checked Chart DOM visible but no Depth of Market on the chart DOM. Thank You |
| [2018-02-23 17:54:09] |
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We see you are using Gain Capital. Must be a problem with their data feed. We recommend reconnecting: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-26 00:04:36] |
| dennismed - Posts: 62 |
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Still no market depth on chart DOM's only on stand alone DOM's
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Private File Attachment Deleted. |
| [2018-02-26 18:17:34] |
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You need to make sure that the buy and sell columns include the bid and ask sizes. Here are instructions: Chart Trading and the Chart DOM: Customizing Trade DOM and Chart DOM Columns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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