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Date/Time: Sat, 27 Apr 2024 19:15:36 +0000



Paper trading futures with SC DOM

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[2018-02-20 08:51:12]
User872679 - Posts: 2
Hi,

I'm new to Sierra Chart and wanted to try out the software with a paper trading account. Mainly for practicing with the DOM on level 2 data and see what functionalities are available with the SC DOM.

Forex and CFD's are working fine. Futures are either returning me a blank chart, symbol errors, historical data not available, Market Depth data has been rejected for symbol, subscription to this instrument has been aborted. Just about every error imaginable.

I tried the following:

- Running SC on Ubuntu Linux
- Running SC on Windows
- Demo account from AMP Futures with data feed from CQG
- Demo account from Optimus Futures with a data feed from Rithmic Trading
- Different Sierra Chart account
- Following all the steps on Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed

What am I missing to get this to work?
[2018-02-20 09:22:02]
Sierra Chart Engineering - Posts: 104368
Just about every error imaginable.
Of course. This is the absolute *hell* the futures exchange want to give you.

Refer to:
Is Historical and Real-time Futures Data Included?


Fully read that page to understand the subject. Best thing you can do is use the Sierra Chart Historical Data Service for now for just the historical futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-20 10:30:00
[2018-02-20 15:55:03]
User872679 - Posts: 2
Thank you for the reply :-) I was unsure if the things I was seeing was due to my own system, Sierra Chart configuration or the Data feed. It turned out to be the last.

I have something working now with an Interactive Brokers paper account and am able to check out some of the DOM features. But I can't figure out the following.

http://www.sierrachart.com/image.php?Image=1519141276191.png

I managed to get price to show in values of 0.00001 so the volumes are matching, but Bid and Ask P/S and Bid/Ask Volume are stacking in values of 0.00005.

Is there a setting somewhere to match these?
[2018-02-20 17:01:30]
Sierra Chart Engineering - Posts: 104368
This ultimately depends upon the actual tick size of the data from the data feed.

You can change the Tick Size setting within Sierra Chart which may or may not help:
Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-02-20 17:01:46

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