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Date/Time: Sat, 27 Apr 2024 08:34:55 +0000



Rithmic often fail

View Count: 685

[2018-02-05 15:20:55]
User638050 - Posts: 2
Rithmic often fail for a few minutes and can not connect. Can you help me, please?


Rithmic Trading | Port for executable: 59643 | 2018-02-05 10:17:13
Listening socket (1220). Port 59643 | Closed. | 2018-02-05 10:17:13
Rithmic Trading | Starting server: C:\SierraChart1\Rim\DTCBridge.exe | 2018-02-05 10:17:13
Rithmic Trading | Bridge process is not running! | 2018-02-05 10:17:15
Rithmic Trading | Connecting to the server 127.0.0.1. Port 59643 | 2018-02-05 10:17:15
DTC Client socket (83) | Creating socket. | 2018-02-05 10:17:15
DTC Client socket (83) | Connecting to IP: 127.0.0.1. | 2018-02-05 10:17:15
DTC Client socket (83) | Connect event error. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2018-02-05 10:17:16 *
DTC Client socket (83) | Initiating close of socket by core. | 2018-02-05 10:17:16
DTC Client socket (83) | Closed. | 2018-02-05 10:17:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-02-05 10:17:16
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-05 10:17:16
Rithmic Trading | Disconnected. | 2018-02-05 10:17:16
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-02-05 10:17:16
[2018-02-05 18:45:04]
Sierra Chart Engineering - Posts: 104368
You may want to connect to the Europe or Frankfurt server.

Update Sierra Chart following these instructions here:
Software Download: Fast Update

The server setting is in Global Settings >> Data/Trade Service Settings >> Service Setting >> Server.

Reconnect after changing that setting:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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