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Date/Time: Mon, 06 May 2024 16:22:28 +0000



version 1693

View Count: 694

[2018-01-24 20:15:13]
User99934 - Posts: 227
If I leave my computer for an hour or two and come back, Sierra Chart will be "not responding."
[2018-01-25 00:03:00]
Sierra Chart Engineering - Posts: 104368
This should not be marked as programming help.

We are not observing any problems ourselves with 1693.

Something like this is generally hard to isolate the source of the problem.

Try starting Sierra Chart Safe Mode and see if that helps assuming you are using any custom studies:
Sierra Chart - Software Login Instructions: Using Safe Mode

Provide the chartbook you are using when this is happening. Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

We will then test it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-25 00:03:11

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