Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 00:05:15 +0000



Changing Brokers

View Count: 737

[2018-01-24 00:37:03]
User19165 - Posts: 346
Currently I am with IB but I am considering changing to Stage5 mainly due to how poorly recommended IB is from the Sierra staff. It makes me feel like using them as my broker is risky due to how applications may interface with their API.

Under my current setup, I am trading Eurex products using the SC data feed with no data subscriptions at IB. The Stage5 rep said this could also be done with them. I got the feeling he maybe didn't understand what I was asking, so maybe you can confirm / deny this for me?

With thanks in advance for your reply.
[2018-01-24 04:35:34]
Sierra Chart Engineering - Posts: 104368
Well if you do not have any problems with Interactive Brokers, then there is not really a reason to change.

We do not really think there is a risk. It is more a case of just sometimes some users run into problems but not anything that normally would be creating something which can be viewed as a risk. A frustration yes.

We also are going to release an updated interface to TWS which uses the new specification from them which prefixes each message with a length. As a practical matter this will not change anything for users but is a better method of communication.

Through Stage 5 would you be using CQG?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-24 04:36:49
[2018-01-24 06:23:09]
User19165 - Posts: 346
Yes CQG, but I want it confirmed that I do not need to pay for data costs twice given that I will be executing through Sierra DOM.
[2018-01-24 07:54:43]
Sierra Chart Engineering - Posts: 104368
No, you will not. Just have them set you up only with the CQG FIX connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account