Support Board
Date/Time: Fri, 31 Oct 2025 06:57:04 +0000
bitmex no positions or orders visible
View Count: 1612
| [2018-01-16 18:05:36] |
| User198817 - Posts: 56 |
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Integration seems down atm. Can you please check? No positions and orders as happened last time. BitMEX order update (Order reject). Info: Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 8403. Service Order ID: 1371465. Symbol: XBTUSD-BMEX | 2018-01-16 19:09:13 * Date Time Of Last Edit: 2018-01-16 18:09:38
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| [2018-01-16 18:08:46] |
| User198817 - Posts: 56 |
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Cannot trade in this crucial moment which really really sucks.
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| [2018-01-16 19:31:15] |
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We are contacting BitMEX about this. Not much longer before we have our own direct integration to BitMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-16 19:39:13] |
| User198817 - Posts: 56 |
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Nice that is good to hear. It just started working now btw. |
| [2018-01-16 20:01:28] |
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Yes because BitMEX reset the gateway server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-02-16 07:41:40] |
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For the new BitMEX trading integration, refer to this thread: Direct BitMEX Trading Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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