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Date/Time: Wed, 24 Apr 2024 13:09:05 +0000



Screen display shrinks

View Count: 799

[2018-01-09 14:25:17]
bala - Posts: 74
I use horizontal lines at time for the first bar. For unexplained reasons the entire display shrinks to one line. If I change the time or another set of studies it vanishes. BUT I CANNOT TELL WHEN IT WILL OCCUR . Could you help?

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[2018-01-09 23:35:24]
Sierra Chart Engineering - Posts: 104368
This is caused by one particular study on the chart. Remove one study at a time and find out which one it is.

We can then give you some idea of what to do once we know which study it is.

When posting an image of a chart, only use this method here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-11 07:55:51]
bala - Posts: 74
Hi, It is Horizontal Line at Time study I use two lines for the open and close for the first bar. I have other studies where this does not happen
[2018-01-11 18:38:52]
Sierra Chart Engineering - Posts: 104368
There must be something about the values of that study causing a problem. Use the Tool Values Window and look at the value of each of those instances of that study, at each chart bar and see which one has an out of range value.

Refer to:
Chart Drawing Tools: Viewing Tool and Chart Data When Using Tools

And when you find that out of range value , do you have any indication of why this is the case?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-11 18:39:20
[2018-01-12 18:29:24]
Sierra Chart Engineering - Posts: 104368
Another thing to check is to make sure the study is using a Same as Region Scale Range:
Chart Scale and Scale Adjusting: Basing Scale Only on Price Bars
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-12 18:29:53

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