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Date/Time: Thu, 28 Mar 2024 10:33:03 +0000



Not connecting....

View Count: 620

[2018-01-09 11:24:44]
spfcbrasil - Posts: 6
I´ve subscribed sierra chart to get DAX data.... today sierra chart is not connecting... can you help me ?
[2018-01-09 11:38:11]
spfcbrasil - Posts: 6
the problem should be with data feed login details....but I havent received none and I dont know what I should do now.
[2018-01-09 12:30:56]
Sierra Chart Engineering - Posts: 104368
There are no login details required.

Make sure that Global Settings >> Data/Trade Service Settings >> Service is set to "SC Data-All Services".

The DAX futures symbol is DYH18.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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