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Direct MessagesDate/Time: Sat, 20 Apr 2024 03:12:48 +0000
v1684 Tabs Still not working
View Count: 1261
| [2018-01-08 14:18:21] |
| Xfanman1 - Posts: 320 |
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Most of my chart tabs move fine when selected and dragged (and have moved fine on prior versions) but I've recently had a couple of chart tabs on the right side that will not move when I select and attempt to drag them to a new position. After the update to v1684 those same chart tabs still will not move when selected and actually now move tabs I haven't selected to move while attempting to move the "stuck" tabs. I tried creating a new chart thinking that perhaps newly created charts would exhibit the proper behavior but they too are "Stuck" and will not move. In addition, the newly created chart (tab) doesn't exhibit the red bar next to it like the other tabs do when selected to move. Just a heads up that something's still not working properly. Thanks much....Scott Date Time Of Last Edit: 2018-01-08 14:20:59
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| [2018-01-08 16:01:12] |
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This is not what we would expect. We did not notice a problem like this when we tested it. How many tabs in the Chartbook? And roughly at what position from the left counting from 1 is the particular tab you are trying to move? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-08 16:31:32] |
| Xfanman1 - Posts: 320 |
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27 total tabs, one of which is a Spreadsheet (I'm not trying to move the spreadsheet tab). Trying to move anything past the 17th tab is erratic and/or not possible at this point on my platform. In my attachment below all the colors should be grouped by Symbol but that's not possible at the moment. Thanks much...Scott Date Time Of Last Edit: 2018-01-08 16:34:07
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 SC Tabs Main Platform.PNG / V - Attached On 2018-01-08 16:31:27 UTC - Size: 16.94 KB - 314 views |
| [2018-01-08 19:35:01] |
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OK we will look this over and see what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-09 12:51:12] |
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This has now been solved in 1686 along with other tabs improvements.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-09 13:52:27] |
| Xfanman1 - Posts: 320 |
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Sorry guys but still having issues moving tabs after tab #15, although all my tabs now show the Red bar when clicked and selected. The tab groups after the 15th tab still won't relocate and/or actually move an unrelated tab when trying to move the selected one. If my chartbook would help let me know. Thanks for the efforts....Scott Date Time Of Last Edit: 2018-01-09 13:53:02
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| [2018-01-09 19:29:28] |
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We see no problem with this. We have to wait for additional feedback from other users. We do not see how testing your Chartbook would make a difference. But you can attach it and we can try. It is more likely, that you have a misunderstanding of how this should work. Would be good to describe specifically the particular tab drag operation you are performing with detail and we can see if the result makes sense. The problem that existed before was a simple index issue that was off by one when dragging to the left. And there was also a complete rebuilding of the tab bar after a tab drag which should not have been occurring which could cause the visible portion of tabs to shift. This was causing confusion. This is now totally stable after dragging a tab. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-09 19:31:19
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| [2018-01-09 20:13:00] |
| Xfanman1 - Posts: 320 |
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No problem on my end. I'm just giving feedback on the issue addressed in the update. Here's what I am observing --> Expected Behavior as I understand it of my first 16 chart tabs: * I left click a Chart Tab, when selected a red bar appears next to the tab I have selected on the side of the tab I start to drag it towards. * I hold down the left mouse button and drag the chart tab to another area of the tab bar and let go of the mouse button. The chart tab now is moved to where I let go of the mouse button and is positioned where the red bar showed between two existing chart tabs indicating that's where the moved chart tab will be placed. Unexpected Behaviour as far as I can tell of my 17th and beyond chart tabs: * I left click and hold the mouse button over a tab more than 16 tabs to the right of the first chart tab. * All tabs now display the red insertion bar when selected, I had some tabs that did not show anything until the v1686 update. * Behavior #1 - I drag the selected tab to where I want it inserted between 2 existing tabs and the red bar is in the proper position. I let go of the left mouse button and nothing changes. The selected tab is still in its original position and the tabs around the insertion point have not changed either. * Behavior #2 - I select, drag and drop as described above. This time, not only does the selected tab not move to my desired location, a completely different tab DOES move. Try selecting the NQ HeikenAshi chart tab on the right side of the tab area. Attempt to reposition that tab and see what happens when you do. Date Time Of Last Edit: 2018-01-09 20:17:54
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 RenkoNQSetup.cht - Attached On 2018-01-09 20:12:43 UTC - Size: 6.81 MB - 299 views |
| [2018-01-10 00:06:14] |
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OK we see the problem and understand it. It relates to the fact that there are detached charts. We are resolving it now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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