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Date/Time: Thu, 16 May 2024 00:02:10 +0000



unable to determine if *.dll file is 64-bit

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[2018-01-04 13:25:12]
apollofl - Posts: 95
I'm using transact and log continue to give the message above. using version 1681.... unable to determine if *.dll file is 64-bit

Tried going back to earlier version that worked 1677, but unable to do so, instead it's trying to install new Sierra Charts...

Help
[2018-01-04 15:55:47]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to go back to a prior version:
Software Download: Software Rollback Procedure


Attach the DLL which is giving this error, if you know which one. It will be located in the Sierra Chart Data files folder:
General Settings Window: Data Files Folder (Global Settings >> General Settings >> Paths >> Files and Folder Paths)

Here are the instructions to attach it:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-04 16:25:11]
User508140 - Posts: 9
File attached
Date Time Of Last Edit: 2018-01-04 19:04:12
Private File
[2018-01-04 19:40:05]
Sierra Chart Engineering - Posts: 104368
Not sure why you had a problem. We did not encounter this error with this DLL.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-04 20:08:12]
apollofl - Posts: 95
I just went to Version 1682 from 1677 and no longer having the problem..... something is different in 1678 - 1681
[2018-01-04 20:11:23]
Sierra Chart Engineering - Posts: 104368
Possibly but it is not clear what without research. The main thing is that you do not have a problem now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-04 20:13:03]
apollofl - Posts: 95
Correct, Love your software...

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