Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 08:26:12 +0000



Symbol is unknown, real time data are not allowed

View Count: 1349

[2018-01-04 11:18:09]
User721970 - Posts: 5
Hello, I am trying to show live data for NQ through Ninjatrader Brokerage. (SQG webAPI) Still see error: Symbol is unknown, real time data are not allowed.

Can you help me please?
[2018-01-04 18:40:22]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-01-04 19:20:07]
User721970 - Posts: 5
Thank you,
that is set properly. I am connected but see only historical data. I bought 1st Real-Time Data Connection. I think that is mandatory for CME.?

I can see: Is Approved for CME nonprofessional Trading accounts exchange fees: Yes.

Is it necessary to buy CME with Market Depth for nonprofessional Trading accounts even if I have data from continuum already?

Thank you,
P.
[2018-01-04 20:09:00]
Sierra Chart Engineering - Posts: 104368
OK we see. We did not notice you had the Sierra Chart Exchange Data Feed active.

In this particular case, you do need to activate this exchange:

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts  3.25 USD/month

You can do this here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures



You can get the data through CQG if you want but since you already have the data feed active you might as well use it for this month and then can cancel it at the end of the month. After this you can rely on CQG for market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-04 20:09:58
[2018-01-04 20:33:08]
User721970 - Posts: 5
Thank you,
if I want to use numbers bars and market profile I suppose I will need CME with Market Depth for nonprofessional Trading accounts Market Depth Included: Yes for 5.25 USD / month, right?

Is it possible have live intraday CQG data without active Sierra Chart Exchange Data Feed?
[2018-01-04 20:34:34]
Sierra Chart Engineering - Posts: 104368
Neither of those studies require market depth data. So the answer is no.


Is it possible have live intraday CQG data without active Sierra Chart Exchange Data Feed?
Yes. Just make sure you follow the instructions here:

CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges

And have your broker help you with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-04 20:35:05
[2018-01-04 20:44:01]
User721970 - Posts: 5
I still dont understand. My broker told me that through CQG FIX Trading is not possible have market data:

Hello Petr,

Are you asking about CQG Fix Trading? We do not support that data connection. The Continuum connection you have currently is CQG Data, but it's just a different API. Not all APIs are compatible with all platforms.
[2018-01-04 20:45:41]
Sierra Chart Engineering - Posts: 104368
When using CQG FIX Trading, for market data Sierra Chart will use the CQG Web API(also apparently called continuum) in the background for this.

Here are the complete details about this:

CQG Trading Platform Service: CQG Account Requirements
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-04 20:46:13

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account