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Date/Time: Sun, 11 May 2025 22:40:20 +0000



Post From: Symbol is unknown, real time data are not allowed

[2018-01-04 20:09:00]
Sierra Chart Engineering - Posts: 104368
OK we see. We did not notice you had the Sierra Chart Exchange Data Feed active.

In this particular case, you do need to activate this exchange:

Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts  3.25 USD/month

You can do this here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures



You can get the data through CQG if you want but since you already have the data feed active you might as well use it for this month and then can cancel it at the end of the month. After this you can rely on CQG for market data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-01-04 20:09:58