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Direct MessagesDate/Time: Thu, 18 Apr 2024 04:23:24 +0000
EURJPY intraday chart downloads only last 21 days (IB)
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| [2017-12-31 22:02:24] |
| User261741 - Posts: 22 |
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Hi! My EURJPY intraday chart (30 min) downloads only last 21 days of data but I need last 365 days and I tried every possible solution. With other currency pairs (EURUSD, USDJPY, USDCHF) I am able to download longer history, but not with EURJPY. I am using IB service and I have checked 'allow support for SC data feeds' option. Also options for date range in file and number of days to load are set correctly (365 days to load and period from 2017-01-02). I tried deleting all data and download for that chart, disconnect and connect, updating symbols from server, and I have even bought package 5 of SC but nothing... Do you have any idea what could be the problem? Thanks |
| [2018-01-01 05:12:04] |
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You need to follow through the step-by-step instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data We verified that there is no server problem in regards to this particular symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-01-01 16:14:22] |
| User261741 - Posts: 22 |
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Noup... Nothing helps... I changed the ticker to EURJPY (regular forex symbol and not IB symbol) and now it is ok... If I understood it correctly, history older than 21 days is coming from SC source (because 'allow support for SC data feeds' is checked), so it should be same for both EURJPY and EUR.JPY-CASH-IDEALPRO-BID symbols? I need this for backtesting... |
| [2018-01-02 00:56:00] |
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When communicating with us it is essential to tell us the exact symbols you are referring to. These two symbols you are describing are different from each other. If you want to use the Sierra Chart historical data for the Interactive Brokers symbol, then follow the instructions here: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-01-02 00:56:22
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