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Date/Time: Sun, 21 Oct 2018 15:50:10 +0000

Post From: EURJPY intraday chart downloads only last 21 days (IB)

[2018-01-01 05:12:04]
Sierra Chart Engineering - Posts: 65036
You need to follow through the step-by-step instructions here:

We verified that there is no server problem in regards to this particular symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.