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Date/Time: Tue, 16 Apr 2024 20:39:31 +0000



Post From: EURJPY intraday chart downloads only last 21 days (IB)

[2018-01-01 05:12:04]
Sierra Chart Engineering - Posts: 104368
You need to follow through the step-by-step instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

We verified that there is no server problem in regards to this particular symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing