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Date/Time: Sat, 20 Oct 2018 03:28:32 +0000



Slow frame refreshing, What can I upgrade?

Support Request:
[2017-12-31 18:08:29]
User375599 - Posts: 5
I have a computer I built for trading a few years ago and I'm starting to notice a few problems recently. I've noticed that when I have one DOM open the numbers refresh veryyy fast (I set the refresh interval to 10 miliseconds) but when I have multiple charts and two doms open it really slows the DOM down. I'm watching orderflow and need it updating as fast as possible. I'm curious what I could upgrade on my computer to make this as fast as possible.

Computer: 8gb ram ddr3,
windows 10,
x64 based pc,
amd 8 core processor 8320e,
amd R9 200 series,
platform installed on SSD drive,

other notes:
recording one screen throughout the day so I can watch back using open broadcast software
using 4 monitors in the one graphics card

Computer usage while its happening:
CPU: 31%,
memory: 64%,
disk: 0%,
network: 0%,
GPU: 3%,

I have been told it could potentially have to do with my ram. Should I be upgrading it to 16gb? at what speed? is my CPU taking too much load?

Thanks so much for reading!
[2018-01-01 17:52:35]
Al SC Developer - Posts: 434
You do not need to upgrade hardware. Instead run a second instance of SC, and put your charts on the second instance with a more reasonable update interval, and just run your DOMs on the first instance.
[2018-01-02 00:31:36]
Sierra Chart Engineering - Posts: 65025
We think the best thing to do is to use a higher Chart Update Interval for the charts. Refer to:
https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#ChartUpdateInterval

Only make it low for those Charts or Trading DOMs which need to be fast.

And being you have a multicore processor, as has been said you can use additional instances of Sierra Chart. Refer to:
https://www.sierrachart.com/index.php?page=doc/NewInstance.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-02 20:15:45]
User375599 - Posts: 5
Awesome! that solved my issue. Any suggestion on what I should set the chart refreshing time to?
[2018-01-02 21:20:01]
Sierra Chart Engineering - Posts: 65025
Only you can determine this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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